13-12-101. DISPUTE RESOLUTION.

Patrons who have complaints against the gaming establishment, a gaming employee, or a management contractor shall have as their sole remedy the right to file a petition for relief with the Tribal Gaming Commission. Complaints shall be submitted in writing, and at the discretion of the Commission, the petitioner may be allowed to present evidence. The Gaming Commission shall hold a hearing within thirty (30) days of receipt of petitioner’s complaint. The Commission shall render a decision in a timely fashion and all such decisions will be final when issued.