20-5-101. TO PROVIDE ADEQUATE SERVICES.
Each utility shall furnish safe, adequate, efficient, and reasonable service without unjust discrimination or preference. Every utility shall furnish, provide, and maintain such service, instrumentalities, equipment, and facilities as will promote the safety, health, comfort, and convenience of its customers, employees, and the public. For purposes of this Title, service shall be deemed adequate if it is established within 90 days after a person within the service area requests service. Upon application by a utility and upon a showing by the utility of good cause, the Commission may extend this period by no more than an additional 90 days.
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